Random paragraph #13

Harvey was not a confrontational man... but this was too much... first, the airline sat him in the wrong section, in a seat that neither reclined nor had a working window shade... then they brought him his meal...  a suspicious looking fish steak and a small bag of peanuts...  he was, of course, acutely allergic to both (a condition he had dutifully informed them of when he booked the ticket)... when the resulting medical emergency caused him to miss his connecting flight, they charged him a $59 rebooking fee and refused to cover his medical expenses, or the cost of a hotel... it was a complete nightmare from start to finish... he'd had problems with the airline before, but this time they had just gone too far... Harvey Middlebaum was no doormat... he was going to do something about this... yes, as soon as the swelling went down, SOMEBODY was getting a very stern e-mail...